Please check out the FAQ for common questions and answers.

By Phone

Call us at 1-866-544-3430.

Operation Hours

Monday –  Friday   8 AM – 10 PM EST
Saturday   8 AM – 5 PM EST
Sunday   Closed

By Chat

Sign in to Customer Portal to chat with an agent.

Operation Hours

9 AM – 6 PM EST

By Mail

Payment Address

Send your payment using a check or money order to the address below. Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing.

Include: Payment Voucher & Account Number on Check.

American Credit Acceptance
PO Box 204531
Dallas, TX 75320-4531

Payoff checks should be sent to the address below.

American Credit Acceptance
961 E Main St
Spartanburg, SC 29302

If you have a complaint or credit dispute, CLICK HERE.